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Frequently Asked Questions
Quick answers about plans, billing, referrals and daily use.
Can I start for free?
Yes. Create your hostel on the FREE plan and upgrade only when you need more capacity.
What can I manage?
Students, rooms, fees, wallets, staff, leave, complaints, branches and reports.
Who can use the software?
Owner, Admin and Warden access is supported according to your plan.
How does Refer & Earn work?
Share your referral link. The first successful paid plan decides the reward for both eligible Owners.
When does referral credit become available?
Eligible referral credit becomes available after the 7-day refund window.
Can I use referral credit for a plan?
Yes. Available referral credit can be applied during subscription checkout.
What is the refund period?
Paid plan activations include the configured 7-day refund guarantee, subject to the published refund policy.